Shipping Policy
1. Processing Time
- Orders are typically processed within [X] business days from the time your payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.
- You will receive an email notification once your order has been shipped, along with a tracking number if available.
2. Shipping Costs
- Standard Shipping: Shipping fees are calculated based on your location and the size of your order at checkout.
- Free Shipping: We offer free standard shipping on orders over [X amount] within [insert country or region].
- Shipping charges for expedited shipping or international orders will be shown at checkout.
3. Shipping Methods
We offer a variety of shipping options to meet your needs:
- Standard Shipping: Typically takes [X] to [X] business days depending on your location.
- Expedited Shipping: If you need your order sooner, we offer expedited shipping options at checkout. Delivery time is typically [X] to [X] business days.
- International Shipping: We also ship to international locations. Please note that international shipping times may vary depending on your country. Delivery times for international orders are typically [X] to [X] weeks.
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor your order’s progress on the carrier's website.
5. Shipping Delays
While we aim to deliver your order as quickly as possible, please note that shipping times may be affected by factors such as weather conditions, holidays, or carrier delays. We are not responsible for delays caused by the carrier or external factors, but we will do our best to keep you updated.
6. International Orders
- Customs and Duties: For international orders, you may be required to pay customs duties, taxes, or import fees depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the price of the items or shipping fees at checkout.
- Tracking International Shipments: International orders may take longer to arrive due to customs processing. Tracking information may also be limited once the package has left the country of origin.
7. Address Accuracy
Please ensure that your shipping address is accurate and complete before submitting your order. We are not responsible for delays or issues caused by incorrect shipping addresses. If you need to update your address, please contact us immediately at [contact@gmail.com] before your order is shipped.
8. Lost or Damaged Items
- If your package is lost in transit, please contact us within [X] days of the expected delivery date. We will investigate the issue and work with the carrier to resolve it.
- If your item arrives damaged, please take pictures of the damage and contact us immediately at [contact@gmail.com]. We will assist you with a replacement or refund.
9. Returns and Exchanges
If you are not satisfied with your order and would like to return or exchange an item, please review our Return Policy for full details on how to proceed.
10. Contact Us
If you have any questions or need assistance with shipping, please contact us at:
Email: [contact@gmail.com]
Phone: +67875647888687